Merrion Fertility Clinic Covid19 Precautions Overview as at 31st July, 2020
In this article, we will outline the many measures Merrion Fertility Clinic has put in place for the safety of our patients, employees and members of the general public. We would like to acknowledge the distress that has been caused to so many fertility patients during the pandemic and assure you that we are taking every step to have you receive your treatment as quickly and safely as possible.
Since re-opening in May, we have taken various steps to reduce the footfall in the clinic. We only bring patients into the clinic where absolutely necessary and we ask that partners do not attend. We stagger appointments and request patients not to arrive early. We have been very successfully conducting Doctor and Nurse consults via video link since March.
As soon as the pandemic began, we ensured that all staff had access to a laptop and were set up to work from home. This involved close partnership with our IT providers, as network security and data confidentiality is of the utmost importance to the clinic. Many of our staff need to be on premises to carry out their roles, but we continue to facilitate staff to work from home as much as possible.
All patients and visitors to our clinic are required to wear face masks. Our staff wear PPE at all times when interacting with patients. There are a number of hand sanitiser dispensers throughout the building.
When interacting with each other, our staff must either be wearing face masks or visors, or be two metres apart. Every office is equipped with disinfectant spray and tissues, and every desk has hand sanitiser. Each office has a set quota of staff that can be present at any one time.
We have always had rigorous cleaning standards but, since the clinic re-opened, we have employed a cleaner for additional hours each day to disinfect all areas that can be touched throughout the clinic.
Everyone who enters and leaves our premises is recorded for contact tracing purposes.
Our nurses run though questions with patients over the phone, including if they have been diagnosed with Covid 19, if they are experiencing symptoms and if they have been in contact with a confirmed case. We have recently started asking patients if they have returned from an international destination in the past 14 days. Those who have visited countries not on the Green List within the last 14 days will not be allowed to attend the clinic.
These questions will also be asked to all patients and visitors on arrival at our reception, and all visiting contract staff are required to complete the questionnaire in advance of arrival.
Our staff must also complete the questionnaire on a regular basis and must report any symptoms immediately.
We are now Covid testing some patients and staff, if we feel this is clinically indicated.
Because the clinic was closed on March 17th and we only re-commenced our main fertility treatments on May 25th, there has been quite a considerable backlog of patients. This has caused some frustration, for which we apologise. In addition, there are also delays to some surgical procedures in hospitals which are beyond our control. We are doing our very best to ensure our patients receive their treatment as quickly as possible.
If you have any concerns you would like to clarify, please contact us on email at info@merrionfertility,ie or by phone at 01 663 5000.